Shipping policy

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Should I pay customs duties and fees if I have already paid local taxes?
Yes, if the regulations of your country state it

What’s the amount of the customs duty I have to pay when my item is delivered?
The customs duties vary for different countries. They are charged on imported goods, and depends on the type of goods.
The seller cannot define or somehow change the amount of the customs duties.

COVID-19 SHIPPING UPDATE
We are working as usual despite COVID-19 and your purchase is 100% guaranteed. Order processing time remains the same, but delivery can be delayed a few days.

INTERNATIONAL SHIPPING
We ship worldwide, so everyone can enjoy our beautiful wooden products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit, this is out of our hands.

All orders ship within 3-7 business days of purchase.

Shipping & customs fees* vary.

Please make sure the shipping address indicated in your order is correct.
We send your orders by Ukrainian Mail Service and UPS saver. It takes about 10-25 business days to be delivered worldwide

❗️❗️❗️Approximate delivery time❗️❗️❗️

▶️Canada: 15-30 business days
▶️United Kingdom: 10-24 business days
▶️United States: 10-25 business days
▶️Europe: 10-25 business days
▶️Australia, New Zealand and Oceania: 14-30 business days
After shipment, a customer receives a tracking number.

✈️Or you can choose the Express Delivery which is faster and takes 5-7 business days. ✈️
We provide express delivery using the DHL delivery service.